Home Members Privacy Notice Contact Us eCustomer Direct Website Privacy Policy 1.1 Objectives eCustomer Direct has created this security and privacy statement in order to document and communicate its commitment to doing business with the highest ethical standards and appropriate internal controls. 1.2 Explicit Information Gathering You can examine our entire web site without providing any information whatsoever. Our web site?s request-for-more-information form requires users to give us contact information. This information is used to provide information to those who inquire about our products and services, to ship orders, to bill orders, and to handle related business matters. This information is also used to get in touch with customers when necessary. From time to time, the information gathered through this site will be used to notify you about products and services that we think will be of interest to you. 1.3 Covert Information Gathering Our site does not covertly capture information regarding the specific activities of any particular user. We do not have any arrangements with any other sites to track or monitor user activities on the Web. Our site does, however, produce reports that permit us to view your activity on our site in anonymous or aggregated form. We do not use cookies, web bugs, or any other active content mechanism to capture or maintain information about users without their prior consent. The only personal information that we capture has been specifically submitted to us through the request-for-more-information form. We do not store any persistent information on your computer. 1.4 Precautions for Children eCustomer Direct does not attempt to collect personal information from children. If a child sends personal information to us, and this information can be identified as originating from a child, the information will be deleted. We cannot always determine which information originates with a user that is a child. We do not maintain databases about children. 1.5 Information Usage When you disclose personal information to us, which is where it stays. The only exception involves disclosure to the government according to normal business practice, for instance for the collection of taxes, and according to the orders of a court, for example responding to a subpoena or search warrant. We do not sell, rent, trade, lend, or otherwise transfer such personal information to affiliates, subsidiaries, sister companies, holding companies, parent companies, strategic partners, or any other organization. 1.6 Links to Other Sites This site contains a number of links to other sites. eCustomer Direct is not responsible for the security or privacy practices of these sites, the products or services offered by these sites, or the content appearing at these sites. eCustomer Direct does not endorse any of the products or services marketed at these other sites. 1.7 Security Measures Our site is protected with a variety of security measures such as change control procedures, passwords, and physical access controls. We also employ a variety of other mechanisms to ensure that data you provide is not lost, misused, or altered inappropriately. These controls include data confidentiality policies and regular database backups. 1.8 Contacting Us With respect to this web site, there are two options regarding your personal information. If you wish to contact us about our products or services, then you need to disclose your contact information so that we can service your request, or if you do not wish to contact us about our products or services, we will have gathered If you wish to remove your name and related information from our database, we will promptly take action to comply with your request. We are pleased to process address error correction notices and address change requests through any of the following channels: - Sending electronic mail to Redlands_Financial@yahoo.com - Sending regular mail to 20101 SW Birch St, Suite 150-D, Newport Beach, CA 92660 - Calling (888) 479-3427 during regular business hours (Pacific Standard Time) - Faxing (949) 474-2160 any time of day or night If you have any questions about this security and privacy statement, the practices of this site, or your dealings with our company, please feel free to contact us. © 1999-2007 eCustomerDirect. All rights reserved. eCustomer Direct products protected under Title 17 U.S.C., patents pending. eCustomer Direct is licensed to use the Experian trademark, other trademarks and service marks. The products on this Web site are offered by eCustomerdirect.com This Web site can secure your private information using a VeriSign SSL Certificate. Information exchanged with any address beginning with https is encrypted using SSL before transmission. Authorize.Net Verified Merchant - Use eCustomer Direct's payment gateway connection, that provides the highest level of customization and security for submitting transactions online. Our gateway employs industry standard secure data encryption technology to connect to our payment gateway using a merchant-initiated 128-bit Secure Sockets Layer (SSL) certificate. W3 Quality Assurance - This website is checked daily for interoperability, and has been found to be using valid HTML 4.01 Transitional as well as valid CSS. This resource has properly identified itself across various web browsers as 'HTML 4.01 Transitional' and successful formal validation was accomplished using an SGML or XML Parser (depending on the markup language used).